Support clients through life’s most significant transitions with clarity, dignity, and confidence.
Across North America, a major shift is underway: millions of mature homeowners/homesellers are preparing to downsize, rightsize, or sell properties they’ve lived in for decades. These clients often feel overwhelmed, unsure where to begin, and they’re looking for professionals who can guide them with patience, expertise, and understanding.
This is where your skill set becomes invaluable.
The Residential Transition Specialist program gives you a structured, compassionate, and practical approach to guide clients through every phase of a residential transition from sorting and decision-making to staging, space planning, safety updates, and setting up their new environment.
This training is not only for senior relocation. It benefits anyone serving a homeowner or homeseller facing a considerable life change—any professional who wants to stand out by offering proper support during an emotional and complex process. With the right tools and strategies, you can simplify this complex process and provide the steady guidance clients need most.
Who Is This Program For?
This certification is ideal for:
• Stagers working with emotional or long-term homeowners/homesellers
• Realtors who want smoother listings and stronger client trust
- Homeowners move forward faster with professionals trained to support mature clients
- Gain the skills to guide senior clients with dignity and accelerate the selling process
- Build confidence with clients while streamlining complex transitions
- Serve mature homeowners with empathy and expertise, and watch your listings progress more smoothly
• Designers who want to design for wellness, helping mature clients stay safe and independent
• Professional organizers adding downsizing or rightsizing services
• Individuals supporting aging parents or relatives
• Anyone who wants a recession-proof niche in a growing market
What You’ll Learn
During this focused and engaging six-hour program taught by Residential Transition Expert Rachel Borrelli, you will learn how to:
• Understand the emotional, physical, and logistical challenges clients face
• Communicate in ways that reduce stress and build trust
• Identify each stage of a transition and lead clients through it step-by-step
• Combine staging, design, organizing, and project management into a cohesive service
• Create safe, accessible spaces without sacrificing visual appeal
• Assess what to keep, what to let go, and how to re-establish comfort in a new setting
• Build a profitable business model around downsizing and rightsizing
• Become the trusted guide your clients rely on as they prepare for their next chapter
Your Certification Includes:
• Residential Transition Specialist™ logo
• Access to the RTS Marketing Portal: Forms, templates, social media assets, CRM, tools, checklists
• Two hours of complimentary marketing consultations with CSP’s marketing partner
• Personal business coaching with Christine Rae
• Access to the private RTS graduate community
• Three bonus skill-development workshops:
- Chemicals Hiding in Plain Sight
- Feng Shui Your Business for Success
- Increase Profits by Greening Your Business
Why This Matters Now
Professionals trained in residential transitions are in high demand. Mature homeowners want trusted guidance, not rushed moves. Families need an advocate who understands the emotional weight of sorting through decades of life. Realtors want listings that are photo-ready without added stress. Designers and organizers want to offer meaningful, needed services that deepen long-term client trust. With RTS, you become that essential professional.
This is a two-session certification program.
Dates: Wednesday, January 7, 2026, and Wednesday, January 14, 2026,
Time: 6:00 PM – 9:00 PM EDT
Course Fee: $697
CSP Member: $647
NOTE: To receive CSP Member Pricing, CSP members must be logged into the CSP Resource Centre before registering for this course.



Rachel Borrelli, CCSP® Bio:

